I am a new Zip and have gone to the games for a year and a half now. I am really frustrated right now with the Athletic Department. I have 3 friends in for the holidays and we were rounding up a bunch of people (25 or so) to come to the game tonight. For 3 days now (at 3 different times each day) I have came in to the JAR to buy tickets and they have not been open. I don't understand this at all. Very frustrating!My one buddy suggested that we go to the CAVS game instead (which I didn't want to), but that is what we are doing now. So instead of making money on 25 people we are now giving it to the CAVS tonight instead because we couldn't buy the tickets.I know we could have waited until tonight, but my one buddy got pissed off after the third day of not being able to buy tickets, he refused to buy them tonight. (I tried talking them out of it- to no avail).This makes NO sense to me at all. Can anyone explain it to me?