It's 2010....Go to ticketmaster before you leave your house, buy tickets so and then you won't have to stand in line. There is no line on the internet.
You completely missed the point.
This is not the way a professional organization should operate. How about a little customer service.
Besides, not that it should make a difference, but my son didn't decide to go until that day.
Ticketmaster runs 24/7. You could have spent five minutes on it before leaving for the game. It's 2010.....those who had to stand in line have nobody to blame but themselves.
So you are making excuses for poor customer service...besides being a jerk.
I have asked the AD about this a couple of times. The ticket purchase transaction time is about 3-5 min a person. Way too long for only having about 10 windows that are not dedicated to will call. They have the same problem during basketball season. A 5 person line is about 20-30 min waiting. Plus the credit card system seems to go down all the time. Hell they were manually tyoing in credit card info last year. Buy a scanner these type of issues should be handled by the director and assistant director of ticket sales...they pay them good money to sell very few tickets and providing poor customer service. Also, the Ticketmaster fees are crazy.
You have to be thick skinned to support U of A athletic teams.
When the team played at the rubber bowl, I would be stuck in traffic for an hour trying to get to the game when the attendance was 15,000.
The reason was that the University would collect the parking fee on the streets tying up traffic for a mile.
The lines at the concession stands were also very long and slow.
Getting out of the parking lot was also a nightmare because nobody was directing traffic in the parking lot.
My experience is that the parking situation has greatly improved at the new stadium.
I also have been stuck in line at the Jar buying tickets. I noticed that the line moves very slowly because there are only 2 windows selling tickets and the clerks must use a computer when selling the tickets even for general admission tickets. A 10 second transaction becomes a 3 minute transaction whenever a computer is involved. The line really slows down when somebody buys lower level seating and can't decide where to sit. On several occassions, it has worked to my benefit because people have given me tickets while I have been waiting in line. It amazes me that the university will spend money to advertise a game but will not monitor the ticket windows in order to eliminate the lines.
The biggest joke is the half time entertainment at the basketball games last year. At the sold out Can't game, I was treated to "Lets Make a Deal" with the prizes coming from the Salvation Army collection. I appreciate the Salvation Army sponsoring the Zips but that was not a great way to bring fans back to the Jar. Whether the Zips win or lose, Akron could certainly do a better job servicing the fans and making a trip to the stadium a more pleasant experience.