Lee Adams Posted July 14, 2022 Report Share Posted July 14, 2022 I am starting this in the football section because those tickets are the ones I am dealing with. Has anybody had any experience with Paciloan? I just renewed my football season tix and was told that outfit will be handling all University ticketing going forward. Quote Link to comment Share on other sites More sharing options...
60zip Posted July 14, 2022 Report Share Posted July 14, 2022 Never heard of them. Is this Mobile ticking? Â Quote Link to comment Share on other sites More sharing options...
GoZips86 Posted July 14, 2022 Report Share Posted July 14, 2022 1 hour ago, 60zip said: Never heard of them. Is this Mobile ticking?  Yeah, new mobile ticketing. I got the email this afternoon to pay the remainder for my season tickets and it looks like we'll need to use Paciolan to access tickets and such. At least that's how it appears. Quote Link to comment Share on other sites More sharing options...
KentZip Posted July 15, 2022 Report Share Posted July 15, 2022 Now that you mention it.......................... Got the email today. We are already paid up for our seats through bank drafts over the last 5 months. Signed into the site and it shows that I still owe in full for my seats.😬 Over the years the ticket department has been one of the major weak points of the U of A athletic department. It continues its tradition. 1 Quote Link to comment Share on other sites More sharing options...
LZIp Posted July 15, 2022 Report Share Posted July 15, 2022 Eh its a new system and when I called to pay my remaining balance they had my deposit on file. Probably some kinks to still work out. Quote Link to comment Share on other sites More sharing options...
Lee Adams Posted July 18, 2022 Author Report Share Posted July 18, 2022 On 7/15/2022 at 7:09 AM, KentZip said: Now that you mention it.......................... Got the email today. We are already paid up for our seats through bank drafts over the last 5 months. Signed into the site and it shows that I still owe in full for my seats.😬 Over the years the ticket department has been one of the major weak points of the U of A athletic department. It continues its tradition. I finally went to the ticket office and paid my renewal in person. I was told that I should be receiving an email with a PIN,with instructions to 'activate' my account. After numerous attempts I stopped. Contacted the ticket office, and was told that my season tickets are confirmed but that they won't be available until some time in August. I am to receive another email from Paciloan so I can access my tickets. I requested that I receive 'hard copies' of the tix if I can not access them on line. Not very confident at this point.🤕 Quote Link to comment Share on other sites More sharing options...
zipsfan33 Posted July 20, 2022 Report Share Posted July 20, 2022 On 7/18/2022 at 2:01 PM, Lee Adams said: I finally went to the ticket office and paid my renewal in person. I was told that I should be receiving an email with a PIN,with instructions to 'activate' my account. After numerous attempts I stopped. Contacted the ticket office, and was told that my season tickets are confirmed but that they won't be available until some time in August. I am to receive another email from Paciloan so I can access my tickets. I requested that I receive 'hard copies' of the tix if I can not access them on line. Not very confident at this point.🤕 Did they look at you like you had two heads when you made that request?  30 years of bad ticketing department horror stories!  Quote Link to comment Share on other sites More sharing options...
60zip Posted July 21, 2022 Report Share Posted July 21, 2022 I had a similar experience when I tried to pay by phone. I got conflicting information on my next call after I discovered my payment was not fully made to my credit card. I think the young man on the other end was trying his best, but people are not on the same page. not encouraging. Quote Link to comment Share on other sites More sharing options...
GoZips86 Posted August 12, 2022 Report Share Posted August 12, 2022 Received my tickets this morning. Yessss football is upon us!! 2 Quote Link to comment Share on other sites More sharing options...
gozips19 Posted August 12, 2022 Report Share Posted August 12, 2022 1 hour ago, GoZips86 said: Received my tickets this morning. Yessss football is upon us!! Curious if you got them electronically or physically. Got mine today via email. Also nothing regarding parking. Quote Link to comment Share on other sites More sharing options...
LZIp Posted August 12, 2022 Report Share Posted August 12, 2022 I got my email to activate my account Weds and did so this morning. No tickets showing up in account as of yet however... Quote Link to comment Share on other sites More sharing options...
GoZips86 Posted August 12, 2022 Report Share Posted August 12, 2022 19 minutes ago, gozips19 said: Curious if you got them electronically or physically. Got mine today via email. Also nothing regarding parking. I received two separate emails this morning. One with the tickets for the games to download, and the other email was the set of parking passes for each game to download. 1 Quote Link to comment Share on other sites More sharing options...
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