Spot on. I work in education. 10 years working in schools with at-risk students. Pass/fail on standardized tests, especially with a 100% at-risk population, never tells the story - growth does. When you help an at-risk student graduate, you're literally changing the outcome of their life, but also the lives of future generations in that family. The work they're doing - investing in the kids, in the families, the wraparound services - is incredible.