To be fair, the stadium seating capacity is probably less than 2,000. Our stadium does not meet the expectations of casual fans.
Casual fans are usually not going to be season ticket holders. The main grandstand is season tickets only leaving the casual fans with limited access to the general admission areas or the crap reserved section behind the west goal.
I noticed a lot of casual fans having trouble finding seating last year during the games we had over 4,000 people. A lot of people were meeting up with people and couldn't sit next to each other because of the limited seating in the area.
The inconveniences the casual fans experience during those big games reduces the odds that they'll be back for another game.
The main grandstand desperately needs expanded to meet the needs of the casual fans. I believe we've already talked about this stuff in the stadium expansion thread.