Do you have a smart phone, @Football grandma? I waited till the last minute & downloaded my tickets yesterday, but, thankfully, it worked without a hitch. But I've got an iPhone. Using my iPhone, I opened the emails from Akron Athletics (one email for parking passes, a separate email for game tickets). It then automatically asked if I wanted to transfer each individual parking pass and ticket to my iPhone "wallet." I clicked "yes" and they transferred right over (one at a time). Now, when I open my iPhone "wallet" app, I can see tabs for all of my parking passes and tickets. I then simply touch the tab I want and it displays either the selected parking pass or the selected ticket on the entire face of the iPhone screen.